UNITED STATES - USPS First Class Mail ($6.95 USD)
• 2 - 4 Business Days
• Includes Tracking

Guarantee FREE SHIPPING OVER $35 USD
• USPS First Class Mail
• 2 - 4 Business Days
• Include tracking
• Insurance for order OVER $50 USD

***Above shipping details are for ready-to-ship jewelry ***
*** Shipping for Jewelry Stands might be varied, please refer to individual listing***

For Ready-to-Ship Jewelry Only Order
Canada Post Standard Shipping - if you buy 1 item. ($5.99CAD)
• 5-15 Business Days

FREE SHIPPING- Canada Post Standard Shipping - if you buy 2 or more items. (UNDER $75CAD before tax& fee)
• 5-15 Business Days

FREE SHIPPING Canada Post Expedited Tracked Mail for Jewelry Only Order - OVER $75CAD before tax& fee
• 2 - 8 Business Days
• Include tracking & insurance

For Jewelry Stand Order
Canada Post Expedited Tracked Mail + Insurance - if you buy 1 jewelry stand ($15.99CAD)

FREE SHIPPING - Canada Post Expedited Tracked Mail+ Insurance- if you buy 2 or more items (you can combine jewelry stand with any jewelry )

***Canada Post may take up to 45 Days to deliver due to current uncertainty. ***

*** Return or Exchange is not accepted for internal orders due to high shipping fee and high rate of lost parcels
*** For more info for Shipping internationally, please refer to individual listing or contact us***

If you would like to make a return, please contact us within 14 days of receiving your package and we will accept the return in the form of Store Credit. We will then provide you instructions on mailing your package back to us at your expense. Store Credit will only be made to the product, and not the shipping cost. Refer to Return or Exchange Cost down below.

All jewelry must be returned unworn and in their original condition and packaging. Earrings are NOT returnable due to hygiene reasons.

Hanhancraft holds the right to deny a return if the product returned does not meet our return policy requirements. You are responsible for the return shipping costs as well as items lost or damaged, we recommend shipping with tracking and insurance.

All parcels that are "Returned To Sender" will be disposed upon returning to our shipping carriers.

Please ensure the correct shipping address is included when placing your order as we will not send any replacement parcels or offer a refund if the parcel was returned for any of the following reasons:
1. The address provided by you was not correct or not complete.
2. The parcel is unclaimed once attempted to be delivered.

Buyers are responsible for any customs or duties fees that may apply at their country's borders. We are not responsible for any delays due to customs or issues with postal services.

All the orders will be shipped to the shipping address supplied through your Etsy Order.

Please double check this address is correct before checking out. We are not responsible for packages shipped to wrong address. It is the buyer’s responsibility to ensure that all shipping information is correct when placing the order.

All parcels that are "Returned To Sender" due to incomplete or inaccurate address will be disposed upon returning to our shipping carriers. Please ensure the correct shipping address is placed on the order as we will not send any replacement parcels due to incorrect addresses.

A fee will be deducted from your credit or has to be paid when we process your return and exchange items.
CAD15.99 -All Jewelry Stand Return or Exchange for U.S. & CANADA per item.
CAD8.99-Jewelry only Ruturn or Exchange for U.S. order over USD35, Canada order over CAD75. Applicable to all the orders we offered free shipping while you placed your order.
CAD5.99-Jewelry only Return or Exchange for Canada Flat Box Package.
Note: Earrings are final sale for hygiene reason.

Please feel free to contact us if you have any question.

• Earrings are final sale for hygiene reason. We do not accept returned earrings, and do not sell returned earrings to our customers.
• Items more than 20% off store-wide are final sale
• Custom made items are final sale, such as jewelry stand bar heights adjustment, base size alternation, laser engraving etc.
• Made-to-order items are final sale, such as wool felt coasters, buckets, etc.

Please contact us if you have any question or concern.

If you have super sensitive ear and skin, please consulate us before placing your order since earrings and on-sale items are not returnable or refundable.
Please note: We can only issue a refund or give store credit after your purchased items have been returned and received. The buyers are responsible for the returned postage. We are not responsible for any lost items, thus tracking is strongly suggested.